Terms of Service

Use of the Site

By accessing or using the site, you agree to these terms and all applicable laws.

• Eligibility: You must be the age of majority in your province or territory and capable of entering into a binding contract.
• Lawful use: You agree not to misuse the Services, interfere with their operation, or access data without authorization.
• Account security: You are responsible for maintaining the confidentiality of your credentials and for all activities under your account.
• Accuracy: You agree to provide current, complete, and accurate information during checkout and support interactions.

Orders and Payment

• Prices are in CAD unless noted.
• We reserve the right to refuse or cancel orders at our discretion.
• Taxes and shipping are calculated at checkout.
• Payment authorization: You authorize us to charge your selected payment method for the total due.
• Fraud screening: Orders may be delayed or cancelled pending verification to protect customers and our platform.
• Pre-orders and backorders: Estimated dates are not guarantees; you can cancel before shipment for a full refund.

Shipping

• Risk of loss passes to you upon delivery to the carrier; please file claims for transit damage with the carrier.
• We ship to Canadian provinces and territories; remote areas may require additional time.

Warranty and Disclaimers

• Except as expressly stated, the Services and products are provided “as is” and “as available”.
• We disclaim all implied warranties to the extent permitted by law, including merchantability and fitness for a particular purpose.

Limitation of Liability

To the maximum extent permitted by law, WellnessWave is not liable for indirect or incidental damages.

• Our total liability for any claim shall not exceed the amount you paid for the product or service giving rise to the claim.
• Nothing in these Terms limits liability for gross negligence, fraud, or injuries not waivable by law.

Prohibited Conduct

• No scraping, reverse engineering, or interference with security features.
• No uploading of malware, spam, or content that violates applicable law or third-party rights.

Privacy

Your use of the Services is also governed by our privacy practices. We use necessary cookies for core functionality and, with your consent, optional analytics cookies.

Changes to Terms

We may update these Terms from time to time. Material changes will take effect prospectively and be indicated by an updated effective date.

Governing Law

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Dispute Resolution

• Before filing a claim, contact us to attempt an informal resolution within 30 days.
• Except where prohibited, disputes will be resolved in the courts located in Vancouver, British Columbia.

Severability

If any provision is found unenforceable, the remaining provisions will remain in full force and effect.

Contact

Email: [email protected]

Phone: +1 (604) 321-8794

Mail: WellnessWave Legal, 525 W 8th Ave, Vancouver, BC V5Z 1C6, Canada